Accessibility tools
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Website accessibility

This accessibility statement applies to Cambridge University Hospitals NHS Foundation Trust’s website. We are committed to providing an accessible web presence that gives our patients and other service users access to our services we provide.

Our aims

In order to ensure that all of our visitors can use our website, these pages aim to meet Level-AA standard of WCAG 2.1. This includes elements such as:

  • Alternative text for all images and providing non-visual alternatives where appropriate
  • All essential audio-visual information is captioned, described as necessary or provided in alternative formats
  • Content can be navigated with just a keyboard or speech recognition tools
  • The website can be used with a screen reader
  • Content is structured, ordered and labelled appropriately

Making changes to your device or system

AbilityNet has advice on making your devices easier to use if you have a disability.

In addition, major operating systems produce the following guidance:

How accessible this website is

We are aware that some parts of our website are not fully accessible. These include:

  • Some older PDF documents aren’t fully accessible to screen reader software
  • Not all videos are captioned, some multimedia content doesn’t yet have audio or text description

We are working to address areas where our accessibility needs improvement.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Cambridge University Hospitals NHS Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

What we’re doing to improve accessibility

We want our website to offer the best experience possible for all of our users. In addition to our plan to fix known issues, we continue to work on website content and structure. We are working with our suppliers to fix issues and think about future developments. We are also updating the ways in which we provide training and best practice to those working on our website.

Commitment to testing with service users

We are running a full accessibility test on this website, including testing with real users from a panel provided by to ensure that not only the code is accessible, but to understand the way in which users with varying needs access our content.

We will publish in full the accessibility audit once testing is complete.

Accessibility software - ReciteMe

We have installed ReciteMe a popular accessibility tool that helps make our content usable to our website visitors. The software helps us to support people who are neurodiverse, visually impaired, speak English as a second language or of old age by providing options so that they can use your website in a way that works best for them.

ReciteMe - Make Your Website Accessible and Inclusive

ReciteMe - Make Your Website Accessible and Inclusive


How to use ReciteMe on our website

You can adjust your accessibility settings by clicking the ‘Accessibility’ button the remains visible at all times in the bottom left of our website. 

Automated translation and text-to-speech

The translation and text-to-speech features are automated. This means that the translations may contain errors. If you spot any of these please let get in touch.

The Recite Me accessibility tool offers the following features:

Play text-to-speech audio

  • Back: rewind to the previous paragraph
  • Play: read the text aloud
  • Forward: skip forward to the next paragraph
  • Highlight text and download an audio file

If you would like text-to-speech to play automatically, click the gear icon and switch the ‘auto-play’ toggle to ‘on’.

  • Decrease or increase font size and change font
  • Change the background, text and link colours
  • Enable a reading ruler to read blocks of text line by line
  • Enable a screen mask, which creates a focused view of a section of the page
  • Use the dictionary to find a word’s definition (available in English only)
  • Translate text into a different language
  • Use a magnifying glass to enlarge text
  • View the page in plain text without images
  • Change the page margins
  • Download an audio file
  • Adjust and save your settings for future use, or reset to restore default settings
  • Adjustable settings include: autoplay, male or female voice in a number of different languages

For more information, access the user guide and FAQs available on the Recite Me website

Recite Me keyboard shortcuts

  • Tab - move to the next toolbar button
  • Shift + tab - go backwards
  • Spacebar - select a button and to change toggles
  • Ctrl + right - play next element
  • Ctrl + left - play previous element
  • Ctrl + alt + p - play the current element
  • Ctrl + alt + f - show font menu
  • Ctrl + alt + c - show theme menu
  • Ctrl + r - enable / disable ruler
  • Ctrl + d - enable / disable dictionary
  • Ctrl + l - show translation languages
  • Ctrl + x - enable / disable text-only mode
  • Ctrl + m - show page margin settings
  • Ctrl + shift + o - show / disable settings menu
  • Ctrl + s - save settings

Preparation of this accessibility statement

This statement was prepared on 12 October 2020. It was last reviewed on 05 November 2021.