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Financial wellbeing

Financial wellbeing should be seen as part of a person’s overall health and wellbeing (opens in a new tab), and can be defined as:

  • being able to respond to unforeseen expenses
  • understanding how to financially plan for the future
  • managing debt and a budget properly
  • contributing to a pension scheme
  • having the knowledge to make good financial decisions and understanding of where and how to seek advice and support
  • being free from financial worry and distress.
CUH salary advance

Supporting staff through times of need

We recognise that some of our staff may experience financial hardship. This may be due to many factors such as additional, unexpected (and hopefully temporary) costs being incurred, or through the loss of household income. Whatever the reason, this will undoubtedly cause pressure and anxiety for members of our staff.

In order to support staff experiencing financial hardship during these exceptional times, the Trust is able to provide a number of interest-free salary advances of up to 4% of the basic annual salary, capped at a maximum of £800. This would then be paid back to the Trust, via salary deductions at an agreed rate, over a maximum 12-month period. The loan scheme is available to staff who earn up to the full time equivalent of £45,000 per annum and will be running for a limited time only.

It is important that this scheme does not exacerbate financial difficulties and lead to a staff member experiencing unmanageable debt further down the line.

Please note that in order to apply for financial hardship support, staff will be required to provide details regarding their personal financial circumstances, including if their current situation relates to the current pandemic. Any applications made will be managed discreetly.

Further details can be found on Connect

Citizens Advice

Citizens Advice provides information and advice on a range of topics including cost of living.

MoneyHelper – free, confidential and impartial advice on how to manage money well

The rising cost of living has left lots of people with new money worries. Do you want to be better with the money you use every day? Why not check out the MoneyHelper (opens in a new tab) guidance for help with banking, cars and insurance, plus credit and borrowing, and much more.

NHS England has been working with the MoneyHelper (opens in a new tab) service, an organisation that provides free and impartial money guidance including in-depth guides to help improve finances, tools and calculators to help keep track and plan ahead, as well as support over the phone and online. Including:

  • Free, confidential help if you are worried about debt
  • A budget planner tool to help you get in control of household spending
  • A mortgage calculator, if you are looking for a helping hand onto the property ladder
  • Free and impartial money and pensions guidance

NHS telephone support line: 0800 448 0826
NHS people can call this support line, provided by the MoneyHelper Service, for free and impartial money guidance.
Monday to Friday, 08:00 to 18:00.

Add +44 7701 342 744 to your WhatsApp and send the MoneyHelper Service’s national support team a message for help with sorting out your debts, credit questions and pensions guidance.

Chat to one of the MoneyHelper Service team via their online portal (opens in a new tab).

Fee free mortgage advice

Pulse Mortgages (opens in a new tab) offers fee free mortgage advice to NHS staff for life.

"In April 2020 we started offering a FEE FREE service to NHS staff and have now moved our business to focus on NHS staff members and helping them into their dream homes.

"We have become experts in mortgages for NHS staff and their sometimes complex incomes and securing the best products and affordability for you."

Phone: 01277 424929


Cambridge City Council

Cambridge City Council provides a range of local services and information to help people stay healthy when they have money worries.